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I wanna chat. Any news on the room?

Forums General Melanoma Community I wanna chat. Any news on the room?

  • Post
    Colleen66
    Participant

     

    My head is spinning, anxiety is over the top, depression kicking in.  Spring cleaning all days to give my mind a rest.  Could really use the chat room.

    Colleen

     

    My head is spinning, anxiety is over the top, depression kicking in.  Spring cleaning all days to give my mind a rest.  Could really use the chat room.

    Colleen

Viewing 17 reply threads
  • Replies
      Janner
      Participant

      I believe Tim would have notified me and posted here if he had a concrete update.  He knows we are frustrated and hopefully, the IT company gets it too.   I'm almost tempted to put up my own chat room but had hoped this would be fixed timely.

      Janner
      Participant

      I believe Tim would have notified me and posted here if he had a concrete update.  He knows we are frustrated and hopefully, the IT company gets it too.   I'm almost tempted to put up my own chat room but had hoped this would be fixed timely.

      Janner
      Participant

      I believe Tim would have notified me and posted here if he had a concrete update.  He knows we are frustrated and hopefully, the IT company gets it too.   I'm almost tempted to put up my own chat room but had hoped this would be fixed timely.

      halcur
      Participant

      It does seem to get like that. We all hope the finger will not linger and all of the research will show us the silver lining. In the mean time we wait, Study. Listen and explore for a miracle.

      halcur
      Participant

      It does seem to get like that. We all hope the finger will not linger and all of the research will show us the silver lining. In the mean time we wait, Study. Listen and explore for a miracle.

      halcur
      Participant

      It does seem to get like that. We all hope the finger will not linger and all of the research will show us the silver lining. In the mean time we wait, Study. Listen and explore for a miracle.

      POW
      Participant

      Monday, March 11th, 10:30 PM EST – I got into chat with no problem. Anyone want to chat?

      POW
      Participant

      Monday, March 11th, 10:30 PM EST – I got into chat with no problem. Anyone want to chat?

        Janner
        Participant

        I've tried twice tonight with no success.  I haven't been able to get in for about two weeks now and prior to that never had an issue.  I've seen JerryFromFauq get in but sometimes it takes him hours.  I hope someone can make it in with you!

        Janner
        Participant

        I've tried twice tonight with no success.  I haven't been able to get in for about two weeks now and prior to that never had an issue.  I've seen JerryFromFauq get in but sometimes it takes him hours.  I hope someone can make it in with you!

        POW
        Participant

        I'm using Safari on a Macbook Pro OS X 10.6.8. Maybe that's why its working for me. 

        POW
        Participant

        I'm using Safari on a Macbook Pro OS X 10.6.8. Maybe that's why its working for me. 

        Janner
        Participant

        I"m on a PC and have tried Firefox, Chrome and IE.  None work for me.  But there may be different drivers needed for the Mac.

        Janner
        Participant

        I"m on a PC and have tried Firefox, Chrome and IE.  None work for me.  But there may be different drivers needed for the Mac.

        Janner
        Participant

        I"m on a PC and have tried Firefox, Chrome and IE.  None work for me.  But there may be different drivers needed for the Mac.

        POW
        Participant

        I'm using Safari on a Macbook Pro OS X 10.6.8. Maybe that's why its working for me. 

        Janner
        Participant

        I've tried twice tonight with no success.  I haven't been able to get in for about two weeks now and prior to that never had an issue.  I've seen JerryFromFauq get in but sometimes it takes him hours.  I hope someone can make it in with you!

        Colleen66
        Participant

        This is so frustrating, I could cry.

        Colleen66
        Participant

        This is so frustrating, I could cry.

        dian in spokane
        Participant

        I feel you Colleen!

         

        I REALLY wanted to get into chat last night too! It's very very frustrating not to be able to have it when I feel the need to talk to others about melanoma. And sometimes, just to help pass those times of anxiety.

        POW>. maybe it's the MAC.

        I can now no longer get into the chat room with ANY of my computers.

        Jan.. I got right in to your little temporary chat room you set up, but couldn't figure out how to change my name from guest234 or whatever it was.

         

        dian

        dian in spokane
        Participant

        I feel you Colleen!

         

        I REALLY wanted to get into chat last night too! It's very very frustrating not to be able to have it when I feel the need to talk to others about melanoma. And sometimes, just to help pass those times of anxiety.

        POW>. maybe it's the MAC.

        I can now no longer get into the chat room with ANY of my computers.

        Jan.. I got right in to your little temporary chat room you set up, but couldn't figure out how to change my name from guest234 or whatever it was.

         

        dian

        Janner
        Participant

        I couldn't change my name either, dian, which is the problem.  I'll have to research further.  I'd actually like to get that up and working just because, but would prefer THIS chat room to work as well.

        Janner
        Participant

        I couldn't change my name either, dian, which is the problem.  I'll have to research further.  I'd actually like to get that up and working just because, but would prefer THIS chat room to work as well.

        Janner
        Participant

        I couldn't change my name either, dian, which is the problem.  I'll have to research further.  I'd actually like to get that up and working just because, but would prefer THIS chat room to work as well.

        dian in spokane
        Participant

        I feel you Colleen!

         

        I REALLY wanted to get into chat last night too! It's very very frustrating not to be able to have it when I feel the need to talk to others about melanoma. And sometimes, just to help pass those times of anxiety.

        POW>. maybe it's the MAC.

        I can now no longer get into the chat room with ANY of my computers.

        Jan.. I got right in to your little temporary chat room you set up, but couldn't figure out how to change my name from guest234 or whatever it was.

         

        dian

        Colleen66
        Participant

        This is so frustrating, I could cry.

      POW
      Participant

      Monday, March 11th, 10:30 PM EST – I got into chat with no problem. Anyone want to chat?

      swissfarm7
      Participant

      I didn't even realize this place had a chat room!  Both last night and this morning I clicked on the link and went right to a page that I guess is the place to chat, although I don't have a clue how one goes about participating.   I just have a regular ol' desktop PC, using Internet Explorer.

      Best,

      Colleen (but not the Colleen who started this thread *smile*)

      swissfarm7
      Participant

      I didn't even realize this place had a chat room!  Both last night and this morning I clicked on the link and went right to a page that I guess is the place to chat, although I don't have a clue how one goes about participating.   I just have a regular ol' desktop PC, using Internet Explorer.

      Best,

      Colleen (but not the Colleen who started this thread *smile*)

      swissfarm7
      Participant

      I didn't even realize this place had a chat room!  Both last night and this morning I clicked on the link and went right to a page that I guess is the place to chat, although I don't have a clue how one goes about participating.   I just have a regular ol' desktop PC, using Internet Explorer.

      Best,

      Colleen (but not the Colleen who started this thread *smile*)

      Charlie S
      Participant

      Nope.  2:15 p.m. on Tuesday 2/12/13.  Tried with IE, Firefox and Chrome.  Still dings, flashes the screen and then vanishes.

      Anybody at Headquarters think about simply updating Flash on the site-server?

      It IS server based and it IS due to Flash.  Slack IT at it's best.

      Charlie S
      Participant

      Nope.  2:15 p.m. on Tuesday 2/12/13.  Tried with IE, Firefox and Chrome.  Still dings, flashes the screen and then vanishes.

      Anybody at Headquarters think about simply updating Flash on the site-server?

      It IS server based and it IS due to Flash.  Slack IT at it's best.

        Janner
        Participant

        The IT Crowd (loved that show) isn't having any issues when they login as a typical user – that's the problem that's been relayed to me.  So you know how it goes, harder to debug when you can't reproduce it.  Problem is, every user here can reproduce it.   I offered to be a guinea pig….

        Janner
        Participant

        The IT Crowd (loved that show) isn't having any issues when they login as a typical user – that's the problem that's been relayed to me.  So you know how it goes, harder to debug when you can't reproduce it.  Problem is, every user here can reproduce it.   I offered to be a guinea pig….

        swissfarm7
        Participant

        Mmm, no, not every user here can reproduce the problem.  I wasn't aware this site offered a chat room until reading this thread.  I'm able to access it and just a few minutes ago, I posted a test message.  Perhaps I'm looking at something or doing something different from the rest of you, but it does seem to work just fine for me.

        swissfarm7
        Participant

        Mmm, no, not every user here can reproduce the problem.  I wasn't aware this site offered a chat room until reading this thread.  I'm able to access it and just a few minutes ago, I posted a test message.  Perhaps I'm looking at something or doing something different from the rest of you, but it does seem to work just fine for me.

        Janner
        Participant

        Are you on a MAC?  Let's just say that it is widespread and PC users seem to have the problems.  For most of us, the room pops up, we hear a "ding", and then it flashes to black or white depending on your browser. 

        Janner
        Participant

        Are you on a MAC?  Let's just say that it is widespread and PC users seem to have the problems.  For most of us, the room pops up, we hear a "ding", and then it flashes to black or white depending on your browser. 

        Janner
        Participant

        Are you on a MAC?  Let's just say that it is widespread and PC users seem to have the problems.  For most of us, the room pops up, we hear a "ding", and then it flashes to black or white depending on your browser. 

        swissfarm7
        Participant

        Mmm, no, not every user here can reproduce the problem.  I wasn't aware this site offered a chat room until reading this thread.  I'm able to access it and just a few minutes ago, I posted a test message.  Perhaps I'm looking at something or doing something different from the rest of you, but it does seem to work just fine for me.

        Janner
        Participant

        The IT Crowd (loved that show) isn't having any issues when they login as a typical user – that's the problem that's been relayed to me.  So you know how it goes, harder to debug when you can't reproduce it.  Problem is, every user here can reproduce it.   I offered to be a guinea pig….

      Charlie S
      Participant

      Nope.  2:15 p.m. on Tuesday 2/12/13.  Tried with IE, Firefox and Chrome.  Still dings, flashes the screen and then vanishes.

      Anybody at Headquarters think about simply updating Flash on the site-server?

      It IS server based and it IS due to Flash.  Slack IT at it's best.

      Tim–MRF
      Guest

      This is the source of great frustration, as you know.  I sent this thread to the IT folks and they said they have not been able to reproduce the problem.  I tried to get into Chat through Internet Explorer, Chrome, and Firefox–none of them worked!  I don't know what mojo the IT people have that they can't see the problem, but they have assured me they have now assigned a second team to finding the problem.

       

      Tim–MRF

      Tim–MRF
      Guest

      This is the source of great frustration, as you know.  I sent this thread to the IT folks and they said they have not been able to reproduce the problem.  I tried to get into Chat through Internet Explorer, Chrome, and Firefox–none of them worked!  I don't know what mojo the IT people have that they can't see the problem, but they have assured me they have now assigned a second team to finding the problem.

       

      Tim–MRF

        Charlie S
        Participant

        Tim, I really DO hope you are sending these posts along to whatever outfit you have running your Web presence, because they are feeding you a bunch of crap. 

        Of COURSE they cannot replicate it because they are trying WITHIN their own network.  For crying out loud all you have to do is right click in that quick open screen and it tells you "flash player failed to load".  

        Less than  a month ago adobe flash did a major patch following the identification of an exploit.   Not oddly, about the same time chat went down..  The problem is in the server not being patched.

        Doing a simple Ethereal packet capture technique will reveal this.  The first line of the packet capture will show the sending computer  sent out a SYN packet via TCP requesting to open communication. [syn]

         On the next line the receiving computer(server) sent back an ACK (acknowledgement) that it received the senders packet followed by SEQ because the sending packet was synchronized with a sequece number.and a request for the acknowledgement.  [syn,ACK]

        When the ACK(acknowledgement returns, it bears the same number and the chat screen opens……………[ACK]Seq=1} 

        The chat window crashes displaying this TCP message in line four of the captured packet.  [ACK}Seq=1?not true|flash reassemble failure.

        An even more obvious and glaring reason it is flash is due to chat working on an Apple.  Apple does not use flash, it uses HTML5, CSS and Javascript instead.

        Try this IT guys , download Wireshark, sign into a proxy server, open wireshark go to the mrf ip address (do I have to tell you that?) select "capture packets in promiscous mode, under display options select all three display options and all three name resolutions boxes, click start , then from a REMOTE  computer, one not on you Local Network, log in to the mrf website and click chat and watch the packet stream………………………the flash failure will be very glaring.

        Even MORE simple.  Take the time to set down and audit the server and routing logs.

        Even more simple, open those logs in real time with Tim on the phone, have him attempt a chat log-in……………………and watch the logs.  You will see the packets drop. This stuff is basic system Audit 101.

        In this day and age, there is no excuse for this chat room being down for this long.  None.  It is either lack of knowledge, lack of expertise, stupidity or a matter of nobody cares.

         

         

        Charlie S
        Participant

        Tim, I really DO hope you are sending these posts along to whatever outfit you have running your Web presence, because they are feeding you a bunch of crap. 

        Of COURSE they cannot replicate it because they are trying WITHIN their own network.  For crying out loud all you have to do is right click in that quick open screen and it tells you "flash player failed to load".  

        Less than  a month ago adobe flash did a major patch following the identification of an exploit.   Not oddly, about the same time chat went down..  The problem is in the server not being patched.

        Doing a simple Ethereal packet capture technique will reveal this.  The first line of the packet capture will show the sending computer  sent out a SYN packet via TCP requesting to open communication. [syn]

         On the next line the receiving computer(server) sent back an ACK (acknowledgement) that it received the senders packet followed by SEQ because the sending packet was synchronized with a sequece number.and a request for the acknowledgement.  [syn,ACK]

        When the ACK(acknowledgement returns, it bears the same number and the chat screen opens……………[ACK]Seq=1} 

        The chat window crashes displaying this TCP message in line four of the captured packet.  [ACK}Seq=1?not true|flash reassemble failure.

        An even more obvious and glaring reason it is flash is due to chat working on an Apple.  Apple does not use flash, it uses HTML5, CSS and Javascript instead.

        Try this IT guys , download Wireshark, sign into a proxy server, open wireshark go to the mrf ip address (do I have to tell you that?) select "capture packets in promiscous mode, under display options select all three display options and all three name resolutions boxes, click start , then from a REMOTE  computer, one not on you Local Network, log in to the mrf website and click chat and watch the packet stream………………………the flash failure will be very glaring.

        Even MORE simple.  Take the time to set down and audit the server and routing logs.

        Even more simple, open those logs in real time with Tim on the phone, have him attempt a chat log-in……………………and watch the logs.  You will see the packets drop. This stuff is basic system Audit 101.

        In this day and age, there is no excuse for this chat room being down for this long.  None.  It is either lack of knowledge, lack of expertise, stupidity or a matter of nobody cares.

         

         

        POW
        Participant

        Anonymous, you stole my thunder! You said exactly what I was going to say! (NOT! smiley ) Thank heavens we have some techies here! 

        POW
        Participant

        Anonymous, you stole my thunder! You said exactly what I was going to say! (NOT! smiley ) Thank heavens we have some techies here! 

        POW
        Participant

        Anonymous, you stole my thunder! You said exactly what I was going to say! (NOT! smiley ) Thank heavens we have some techies here! 

        Charlie S
        Participant

        You had it all along POW, you were just missing some keywords; happens all the time.

        Charlie S
        Participant

        You had it all along POW, you were just missing some keywords; happens all the time.

        Charlie S
        Participant

        You had it all along POW, you were just missing some keywords; happens all the time.

        Janner
        Participant

        Well, she has a MAC and doesn't have to bother with all the Flash crap!  Why would she need to post as detailed an answer as you did?  smiley 

        Janner
        Participant

        Well, she has a MAC and doesn't have to bother with all the Flash crap!  Why would she need to post as detailed an answer as you did?  smiley 

        Janner
        Participant

        Well, she has a MAC and doesn't have to bother with all the Flash crap!  Why would she need to post as detailed an answer as you did?  smiley 

        Charlie S
        Participant

        You had it all along POW, just missing some keywords.  

        Charlie S
        Participant

        You had it all along POW, just missing some keywords.  

        Charlie S
        Participant

        You had it all along POW, just missing some keywords.  

        Charlie S
        Participant

        Tim, I really DO hope you are sending these posts along to whatever outfit you have running your Web presence, because they are feeding you a bunch of crap. 

        Of COURSE they cannot replicate it because they are trying WITHIN their own network.  For crying out loud all you have to do is right click in that quick open screen and it tells you "flash player failed to load".  

        Less than  a month ago adobe flash did a major patch following the identification of an exploit.   Not oddly, about the same time chat went down..  The problem is in the server not being patched.

        Doing a simple Ethereal packet capture technique will reveal this.  The first line of the packet capture will show the sending computer  sent out a SYN packet via TCP requesting to open communication. [syn]

         On the next line the receiving computer(server) sent back an ACK (acknowledgement) that it received the senders packet followed by SEQ because the sending packet was synchronized with a sequece number.and a request for the acknowledgement.  [syn,ACK]

        When the ACK(acknowledgement returns, it bears the same number and the chat screen opens……………[ACK]Seq=1} 

        The chat window crashes displaying this TCP message in line four of the captured packet.  [ACK}Seq=1?not true|flash reassemble failure.

        An even more obvious and glaring reason it is flash is due to chat working on an Apple.  Apple does not use flash, it uses HTML5, CSS and Javascript instead.

        Try this IT guys , download Wireshark, sign into a proxy server, open wireshark go to the mrf ip address (do I have to tell you that?) select "capture packets in promiscous mode, under display options select all three display options and all three name resolutions boxes, click start , then from a REMOTE  computer, one not on you Local Network, log in to the mrf website and click chat and watch the packet stream………………………the flash failure will be very glaring.

        Even MORE simple.  Take the time to set down and audit the server and routing logs.

        Even more simple, open those logs in real time with Tim on the phone, have him attempt a chat log-in……………………and watch the logs.  You will see the packets drop. This stuff is basic system Audit 101.

        In this day and age, there is no excuse for this chat room being down for this long.  None.  It is either lack of knowledge, lack of expertise, stupidity or a matter of nobody cares.

         

         

      Tim–MRF
      Guest

      This is the source of great frustration, as you know.  I sent this thread to the IT folks and they said they have not been able to reproduce the problem.  I tried to get into Chat through Internet Explorer, Chrome, and Firefox–none of them worked!  I don't know what mojo the IT people have that they can't see the problem, but they have assured me they have now assigned a second team to finding the problem.

       

      Tim–MRF

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