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I keep getting logged off!
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I keep getting logged off!

› Forums › General Melanoma Community › I keep getting logged off!

  • Post
    • September 4, 2010 at 12:40 am
    Fen
    Participant

       A couple days ago there was a big red warning box at the BB.  Said something about information being compromised and I had to log in again.  I did that but now every time I leave the board and come back I have to log in again.  I click the "keep me logged in" box, but it doesn't help.  Anybody know what I'm doing wrong or what is happening?  

      thanks

      fen

       A couple days ago there was a big red warning box at the BB.  Said something about information being compromised and I had to log in again.  I did that but now every time I leave the board and come back I have to log in again.  I click the "keep me logged in" box, but it doesn't help.  Anybody know what I'm doing wrong or what is happening?  

      thanks

      fen

    Viewing 3 reply threads
    • Replies
        • September 4, 2010 at 12:53 am
        Jerry from Cape Cod
        Participant

          I'm having the same problem.  Thought it was only me. 

          Jerry from Cape Cod

            • September 4, 2010 at 12:56 am
            washoegal
            Participant

              Same problem.  I got the red box too.  Often times my email address appears instead of my "pen name".  Minor inconvenience, but I'm sure it shouldn't be happening.

              • September 4, 2010 at 1:09 am
              Fen
              Participant

                I just had to do it again!  To log in I have to go back to the email from the mrf, copy my password (45 letters long :)) and then come back to the BB and log in.   I must be a cranky so and so because I see it as more than a minor inconvenience.

                • September 4, 2010 at 1:09 am
                Fen
                Participant

                  I just had to do it again!  To log in I have to go back to the email from the mrf, copy my password (45 letters long :)) and then come back to the BB and log in.   I must be a cranky so and so because I see it as more than a minor inconvenience.

                  • September 4, 2010 at 12:56 am
                  washoegal
                  Participant

                    Same problem.  I got the red box too.  Often times my email address appears instead of my "pen name".  Minor inconvenience, but I'm sure it shouldn't be happening.

                  • September 4, 2010 at 12:53 am
                  Jerry from Cape Cod
                  Participant

                    I'm having the same problem.  Thought it was only me. 

                    Jerry from Cape Cod

                    • September 4, 2010 at 1:32 am
                    W.
                    Participant

                      I don't know why this happens, but one thing you guys could try is to delete all cookies.

                      (For example in Internet Explorer: Tools-> Internet Options->General->Delete cookies)

                      But be careful: this will log you out of ALL websites, including Facebook etc.

                       

                      After having deleted the cookies, try to login again.

                        • September 6, 2010 at 4:20 pm
                        dian in spokane
                        Participant

                          well..I've tried deleting my cookies, clearing my cache, restarting my computer and doing my spy sweep..nada.

                          I still have to log in every time I open the site. I believe I'll revive this topic over on the off topic board and see if we can get a response from the web guys.

                          Fen..did you try the CONTACT us box on the left of the board? I might try that too.

                           

                          dian

                          • September 6, 2010 at 7:43 pm
                          Fen
                          Participant

                             

                            No, but I'll try it now.  It wouldn't be a problem if I were computer intelligent (or just intelligent) or if my password were something I could remember.  

                            Let me know if you find anything out.

                            Thanks!

                            • September 7, 2010 at 3:20 am
                            dian in spokane
                            Participant

                              you might try requesting a new password. something easier to remember. I think of this as a relatively low risk site, since no credit cards are attached, so I use a password that is simple.

                              I'm going to check over on the otbb and see if maybe someone from the tech side of mrf has replied. Feel free to join me there where we can at least bitch and moan<g> it really is an off topic kind of topic.

                               

                              dian

                              • September 7, 2010 at 3:20 am
                              dian in spokane
                              Participant

                                you might try requesting a new password. something easier to remember. I think of this as a relatively low risk site, since no credit cards are attached, so I use a password that is simple.

                                I'm going to check over on the otbb and see if maybe someone from the tech side of mrf has replied. Feel free to join me there where we can at least bitch and moan<g> it really is an off topic kind of topic.

                                 

                                dian

                                • September 6, 2010 at 7:43 pm
                                Fen
                                Participant

                                   

                                  No, but I'll try it now.  It wouldn't be a problem if I were computer intelligent (or just intelligent) or if my password were something I could remember.  

                                  Let me know if you find anything out.

                                  Thanks!

                                  • September 6, 2010 at 4:20 pm
                                  dian in spokane
                                  Participant

                                    well..I've tried deleting my cookies, clearing my cache, restarting my computer and doing my spy sweep..nada.

                                    I still have to log in every time I open the site. I believe I'll revive this topic over on the off topic board and see if we can get a response from the web guys.

                                    Fen..did you try the CONTACT us box on the left of the board? I might try that too.

                                     

                                    dian

                                  • September 4, 2010 at 1:32 am
                                  W.
                                  Participant

                                    I don't know why this happens, but one thing you guys could try is to delete all cookies.

                                    (For example in Internet Explorer: Tools-> Internet Options->General->Delete cookies)

                                    But be careful: this will log you out of ALL websites, including Facebook etc.

                                     

                                    After having deleted the cookies, try to login again.

                                Viewing 3 reply threads
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